Inquiry Record

United States

National Commission on Terrorist Attacks Upon the United States (9/11 Commission): findings and what happened next

The 11 September 2001 attacks on the United States, including intelligence failures, preparedness and the immediate response.

Country
United States
Type
commission of inquiry
Established
27 November 2002
Chaired by
Thomas H. Kean, Lee H. Hamilton (vice chair)
Report published
July 2004
Recommendations
41
Implementation, as of 27 October 2026Former commissioners said in 2007 that roughly half of the 41 recommendations had been enacted. The main structural recommendation, a Director of National Intelligence, was enacted in December 2004 and the office has operated since April 2005.

What the inquiry found

  1. The commission's report stated that the institutions responsible for security "did not understand how grave this threat could be" and did not adjust their policies, plans and practices.2
  2. The report cited "the pervasive problems of managing and sharing information" across the government.2
  3. The report found the FAA and NORAD protocol for hijackings "was unsuited in every respect" for what happened that day.2
  4. The report organised its assessment of failures under imagination, policy, capabilities and management.1,2

Key recommendations

What happened next

Read the report: www.9-11commission.gov/report/

Sources

  1. National Commission on Terrorist Attacks Upon the United States, The 9/11 Commission Report (21 August 2004)
  2. U.S. Government Publishing Office, The 9/11 Commission Report (full text) (July 2004)
  3. Office of the Director of National Intelligence, About ODNI (27 October 2026)
  4. National Commission on Terrorist Attacks Upon the United States, About the Commission
  5. U.S. Senate Committee on Homeland Security and Governmental Affairs, Prepared statement of Lee H. Hamilton, Slade Gorton and Timothy J. Roemer, Full Implementation of the 9/11 Commission's Recommendations (9 January 2007)